Lower Costs
Higher Revenues
Happy Customers

Lower Operational Costs And
Happier Customers Through
Automated Customer Service

Satisfied Customers

Customers can check in 24/7, only using their smartphones. No problems with opening hours or queues.

Improved Workflow

Self-serving the customer journey cuts operational costs and adds to the possibility of growing your revenue.

High Security

Key cabinet certified according to EN 1143-1, bolted to the ground outdoors or to the floor indoors.

How the self-served customer journey works

Customers do check in for the service appointment using the touch screen or SMS with a link for check-in.

Your front desk customer advisors are notified of the check-in on the desktop dashboard and retrieve the key.

For checkout, the customer receives the SMS with a link to payment (optional) and handles key pick-up.

The mobile-first self-served workshop visit is handled by the customer as an end-to-end experience.

Desktop Dashboard Portal

Your team handles everything logged in on the dashboard. From simple touchscreen Drop-In, SMS check-in & rental car customer pick-up with an order or contract e-signature, ID and driver license check etc.

Finally, SMS checkout with optional customer mobile-first invoice payment.

The Sharebox dashboard is a perfect stand-alone solution for car dealerships. Optional API integration with your DMS or backbone system at a later stage.

Customers Use Smartphone

Let your customers do check-ins and checkouts including invoice payments around the clock with a mobile phone. No apps are to be installed.

High-Security Key Cabinet

The robust Sharebox s32 key cabinet is designed and manufactured for outdoor or indoor installation, certified according to EN 1143-1. The s32 cabinet is connected to the Sharebox back-end Server via a cabled internet connection. Your team use the desktop dashboard to communicate with the server to manage and operate each one of the 32 secured lockers.

Payment Solutions

Having customers do payments at the start of the checkout process, secures your money. Customers open and retrieve their keys after payment is confirmed.

Mobile Payment Integrations

The Sharebox platform is ready to connect with the most known payment providers, and you easily establish Nexi, Nets, bezahl.de, PayPal, Klarna, Spense and others by online onboarding.

Rental or loaner car

Use your Sharebox to handle rental or loaner cars. Send an SMS with a link and optional contract e-signature, ID control and driver’s license check.

Secure installation

The Sharebox s32 is installed and bolted according to a high-security installation manual with power and a cabled internet connection.

API Integrations

Start as a standalone solution and upgrade afterwards to connect your DMS and gate-opening systems.


Sharebox has now become a full-fledged solution that helps us with the key drop-off and pick-up 24/7, including payment solutions that complete this.

Kjetil Barli, After Market Manager, OFFICIAL AUDI AND VOLKSWAGEN DEALER, NORWAY

Secure IT solution

  • All Sharebox servers are located in a secure data centre.
  • Traffic between servers and cabinets is end-to-end encrypted
  • User access is restricted and controlled by 2-factor authentication
  • Sharebox uses redundant architecture for high service grade
  • Sharebox has passed external IT security assessments

Technical specifications

  • Freestanding safe, key cabinet, EN 1143-1:2019 certified
  • Online connected and remotely controlled
  • 32 lockers: 5,5 x 6,5 x 9,0 cm (H x W x D)
  • Colour: Standard black/grey or optional with brand CI
  • Touch screen (with your brand logo)
  • Height: 202 cm
  • Width: 70 cm
  • Depth: 30 cm
  • Weight: 570 kg
  • Power supply: 110-240V 50-60Hz
  • Consumption: 150W
  • Cabled internet connection (GSM/LTE backup)

Certifications

FG Security Approval
Board of Norwegian insurers

EN 1143-1 Certification
RISE Research Institutes of Sweden

Danske sikringsguiden
Board of Danish insurers

Included in the service

Capacity
Lockers available32
Dashboard user licenses8
24/7 Functionality
Drop-In with touch screen self-service
Check-In with SMS and mobile weblink
Checkout with SMS and mobile weblink
Internal app for easy everyday openings
Branding
Logo-branded touch screen
Standard dashboard for desktop
Branded content for SMS, weblink and email
Area for logo branding on the key cabinet
Integration with API
Paymentproviders (Nexi, Nets, bezahl.de, Klarna, Paypal, Spense)
ERP/DMS (Ask for a list of existing integrations)
Optional company DMS or backbone integration
Hardware
EN 1143-1 certified (ground or floor bolted)
Cold weather heating element and fan
Burglary sensor
Touch screen
GSM Back-up
32 lockers
Support & Service
English onboarding and education team
English expert customer success team
English technical support team available 24/7

About Sharebox

HQ in Norway: Sharebox AS, Vesterveien 173, Arendal, Norway, +47 4043 4400.

Sharebox is a technology platform that brings everything automotive and mobility companies need to deliver a best-in-class customer experience into one place.

Our crafted, self-service solution and hardware help aftermarket dealerships and rental operation teams grow with technology and tools that are powerful and future-oriented.